After you connect a project with an external issue tracking integration, you can manually export individual DAST, SAST, and SCA issues from Polaris to an issue tracking instance.
Prerequisites
Before you can export issues to an external issue tracking instance:
- An Organization Administrator must do one of the following:
- Connect to an Azure DevOps instance
- Connect to a Jira instance
- Connect to a ServiceNow instance
- Connect to GitHub Issues via SCM import (Organization Application Managers can also complete this)
- Connect to GitLab Issues via SCM import (Organization Application Managers can also complete this)
- A user with permissions to manage project settings must do one of the following:
Important: For GitHub Issues and GitLab Issues integrations, only SAST and SCA issue export is supported. DAST export is not supported at this time.
Export a single issue to an issue tracking instance
You can export individual DAST, SAST, and SCA issues from the Issues tab. The selected issue is exported to the issue tracking instance that is associated with your Polaris project and the issue type you selected in your Polaris settings.
- From the Issues tab in Polaris, select the issue you wish to export, and then select Export 1 Selected.Important: If the issue you selected is already linked to a ticket (indicated by a link in the Bug Tracking column), the export will be disabled. To export an issue that is already linked, you must first unlink it. See Ways to triage issues in Polaris for more information.Tip: To quickly identify issues that are already linked to tickets, sort the Issues view by the Bug Tracking column.
- In the Export Selected Issue panel, select External Bug Tracker.Tip: Hover over the question mark icon
to view the URL/instance the issue will be exported to.
Export multiple issues to an issue tracking instance
You can export multiple DAST, SAST, and SCA issues at once from the Issues tab. When exporting multiple issues, you can choose to create one ticket for all selected issues (bundled) or create one ticket for each issue.
- From the Issues tab in Polaris, select the issues you wish to export, and then select Export Selected.Important: If any of the issues you selected are already linked to a ticket (indicated by a link in the Bug Tracking column), the export will be disabled. To export issues that are already linked, you must first unlink them. See Ways to triage issues in Polaris for more information.Tip: To quickly identify issues that are already linked to tickets, sort the Issues view by the Bug Tracking column.
- In the Export Selected Issues panel, select External Bug Tracker.Tip: Hover over the question mark icon to view the URL/instance the issue will be exported to.